Your computer won't switch on or doesn't start up

• If there is a mechanical problem, I'll fix it
• If your operating system (e.g. Microsoft Windows) needs repairing or reinstalling, I'll do whatever is necessary and I'll make sure you don't lose your files and data

You can't connect to the internet

• I'll sort out your wi-fi issues
• If there is an issue with your router, I'll correct it
• If there is a problem with your phone line or internet service provider, I'll identify what they need to do and get them to address it while I am there

Your computer is too slow (join the club)

• I'll remove all the problems that cause additional slowness
• I'll upgrade your computer if I feel a big difference can be made

You have bought a new computer

• I'll set it up for you, configure your settings and peripherals and install all the extras you need
• I'll transfer your data, applications and settings to your new machine
• I'll wipe and refurbish your old machine

You are thinking of buying a new computer / tablet

• ​I'll give you impartial advise about what to buy and save you a fortune
• If necessary, I'll come with you to a computer shop to protect you from the sales staff

You are worried about computer viruses

• I'll explain that you have been misinformed and that computer viruses do not cause problems
• I'll stop you wasting your money on subscription anti-virus software and show you how to make use of free anti-virus software provided by Microsoft
• If you are being plagued by advert-generating software (spyware / adware), I'll show you how to remove it and how to be on guard

You have been conned or have been exposed to a computer-related scam

• I'll make sure nothing has been left behind and that you'll know how to avoid a re-occurrence
• I know the legalities and may be able to help you get your money back

You have multiple devices (tablets, phones, laptops etc) and want to share / synchronise your work

• I'll explain how things work and help you to think in terms of 'the cloud'

You want a website

• I'll show you how to make use of free online services to build your own website and help you get started

You don't know how to do something or want to learn how to do something new

• I'll teach you how to do it by getting you to do it step-by-step

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Lecture Video-recording

Are you staging a lecture / presentation / talk recording that requires video recording?

Using professional equipment, I can film the event, produce and edit the footage, upload the finished product to social media (i.e. YouTube) and post copies to you on DVD discs:

• I provide a radio microphone and presentation controller / pointer for the speaker
• I professionally edit the video with titles, menus and captions
• I tag, describe and upload to YouTube (if required)
• I provide hard copies for distribution or for viewing at home

Examples:

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